Access and inclusion in the use of technological tools hold particular importance in the process of integrating digitalization across institutional systems. Accelerated digitalization, which became a ne- cessity during and after the COVID-19 pandemic, has focused public policy attention on the signi…

Digitalization represents one of the most effective tools for strengthening institutional integrity and com-bating corruption in public administration. This paper aims to examine the role of technology in pre-venting criminal offenses committed by state employees and individuals entrusted with a pub…

Formimi i përgjithshëm i njeriut fillon që në bankat e para të shkollës dhe vazhdon gjatë gjithë periudhës së studimeve. Evidentohet se vitet e studimit të shkollës së lartë janë nën ndikimin e faktorëve të ndryshëm që aktivizojnë sjelljet mashtruese. Ndër këta faktorë përmendim presionin shoqëror p…

Ky artikull trajton një temë shumë të rëndësishme për epokën tonë krizologjike në fi llim të mileniumit të tretë, etikën dhe moralin, si segment shumë relevant si për jetën shoqërore në përgjithësi ashtu edhe për shërbimin publik. Punimi fokusohet mbi etikën administrative, mbi diskursin etik të shë…

The period stretching from 1974 till now has been characterized as the most stable period of the political and administrative history of Greece. However, the appropriate organizational culture which can contribute to the creation of a strategic vision for Greek public administration has not yet b…

The purpose of this paper concerns the relation between delivery of electronic services (e-services) and evaluation of public administration performance. Public sector organizations should pay attention and determine the strategies to be followed in order to increase the satisfaction of citizens and…

Tourism represents an aggressive and growing industry which is gaining fast impact and importance in national and local economies. This new shape that the touristic product and touristic sector is gaining makes necessary a deep understanding of influencing factor and the range of impact this shape c…

The Albanian challenges have been insistent not just for domestic researchers, academics, or even Albanian citizens; they pique a lot of people in different geographic positions, first of all, the European ones, because by a strong European drive Albanian progresses have been oriented. This brings a…

Albanian efforts to fulfill European standards and norm in its Public Administration and service delivery, are becoming a research argument for academics and practitioners as well. Even if significant efforts have been made in this direction there is still a gap in analyzing the link between the com…

Setting up public administration which operates effectively and taking over responsibilities, both crucial on the point of view of the democracy indicators, requires great effort from all social stake holders in setting up and maintaining a public service organization. This notion implies the settin…