Access and inclusion in the use of technological tools hold particular importance in the process of integrating digitalization across institutional systems. Accelerated digitalization, which became a ne- cessity during and after the COVID-19 pandemic, has focused public policy attention on the signi…

The key question addressed in this article is social inclusion, as an opposite concept of social exclusion. The author provides a historical of social inclusion/exclusion terminology. Further, some of the principles of social inclusion are presented. A brief review of the literature provides key vie…